VDMP
Visa Dispute Monitoring ProgramDisputes & risk
Visa's legacy merchant-monitoring program for excessive disputes, replaced by VAMP in April 2025. Tracked dispute count and ratio independently from fraud reports. Still referenced in older merchant agreements and acquirer documentation; functionally subsumed under the unified VAMP framework.
In practice.
VDMP is the dispute-focused Visa monitoring track. Breaching it starts a formal timeline of remediation and escalating fines passed through by your acquirer. Months in the program are also remembered in future underwriting, so the cheapest exit is early: alerts, refunds and root-cause fixes in the first warning month.
Disputes & risk