Mastercard 4854: Cardholder Dispute, Not Elsewhere Classified (US only)
Cardholder DisputesDefense: MixedMATCH relevance: Low
Issuer filing window
120 days from transaction date
Merchant response window
45 days
US-region-specific dispute code for cardholder claims that don't fit the standard sub-conditions of 4853.
Compelling evidence for 4854
- Same evidence framework as 4853, sub-condition-specific
Mastercard 4854 questions.
How long do I have to respond to a Mastercard 4854 chargeback?
45 days from notification. Missing the response window normally forfeits the dispute, whatever the merits of your case.
How long can the issuer wait before filing 4854?
The issuer filing window for 4854 is 120 days from transaction date.
How hard is 4854 to defend?
Defense difficulty for this code is rated Mixed in our catalogue. The evidence list above is what the schemes accept for this code.
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